Privacy Policy

Information We Collect

At aeravionthilo, we collect various types of information to provide you with our financial progress measurement services. This includes personal information you voluntarily provide when creating an account, participating in our programs, or contacting our support team.

We also automatically collect technical information about your device and how you interact with our platform. This helps us improve our services and ensure optimal performance across different devices and browsers. Our collection practices comply with Australian Privacy Principles under the Privacy Act 1988.

How We Use Your Information

Your information serves several important purposes within our educational platform. We use it primarily to deliver personalized learning experiences and track your progress through our financial measurement techniques courses.

• Providing access to learning materials and progress tracking tools
• Personalizing your educational experience based on your learning patterns
• Communicating important updates about courses and platform changes
• Analyzing platform usage to improve our educational content
• Ensuring platform security and preventing unauthorized access
• Complying with Australian educational standards and legal requirements

We never use your personal information for purposes beyond what's necessary to provide our services or what you've explicitly consented to. Our data processing always aligns with legitimate educational interests and Australian privacy legislation.

Data Sharing and Third Parties

aeravionthilo maintains strict control over your personal information. We don't sell your data to third parties or share it for commercial purposes outside our educational mission. However, we do work with certain trusted service providers to deliver our platform effectively.

In some circumstances, we might be required to disclose information to comply with Australian legal obligations, protect our rights, or ensure user safety. We'll always notify you of such disclosures unless prohibited by law.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. We're committed to making these rights easy to exercise and understand.

To exercise these rights, simply contact our privacy team using the details provided below. We typically respond to privacy requests within 30 days and never charge fees for basic access requests.

Data Security and Protection

Protecting your information is fundamental to everything we do at aeravionthilo. We implement comprehensive security measures that align with Australian cybersecurity standards and international best practices.

• End-to-end encryption for sensitive data transmission
• Regular security audits and vulnerability assessments
• Multi-factor authentication for administrative access
• Secure data centers with 24/7 monitoring
• Employee training on data protection and privacy principles
• Incident response procedures for potential security breaches

While we maintain robust security measures, we also encourage users to protect their accounts by using strong, unique passwords and being cautious about sharing login credentials. Remember that no online system is completely immune to security risks.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our services or meet legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

Account information and learning progress data are retained while your account remains active and for two years after account closure. This allows us to restore your progress if you return to our platform. Communication records are kept for seven years to comply with Australian business record-keeping requirements.

When data reaches the end of its retention period, we securely delete it from our systems using industry-standard data destruction methods. You can request earlier deletion of your information, though this may limit our ability to provide certain services.

International Data Transfers

aeravionthilo primarily operates within Australia, but some of our service providers are located overseas. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

You have the right to know which countries your information might be transferred to. Currently, we work with service providers in the United States, United Kingdom, and Singapore – all jurisdictions with strong privacy frameworks.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your learning experience and gather insights about platform usage. These small files help us remember your preferences and provide personalized features.

• Essential cookies that enable core platform functionality
• Performance cookies that help us optimize loading times
• Analytics cookies that show us how users interact with content
• Preference cookies that remember your customization choices

You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality. We don't use tracking technologies for advertising purposes or share cookie data with advertising networks.

Changes to This Privacy Policy

We occasionally update this privacy policy to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email and prominent platform notices at least 30 days before the changes take effect.

Minor updates that don't affect your rights or how we handle your information may be made without advance notice, though we'll always update the effective date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Office of the Australian Information Commissioner

If you're not satisfied with how we handle your privacy concerns, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). We encourage you to contact us first so we can try to resolve any issues directly.

The OAIC can be reached at enquiries@oaic.gov.au or through their website at oaic.gov.au. They provide independent oversight of privacy matters and can investigate complaints about how organizations handle personal information under Australian privacy law.